Covid 19

A message to our customers

 


To protect our colleagues and customers, we will not allow customers into our shops, trade counters or warehouse areas who are not wearing a face covering, unless they are exempt in line with Government guidance.
Please also make sure that you wear your face covering correctly – covering your mouth and your nose. If you happen to forget your mask, we will happily supply you with one. If you refuse to wear a mask, we can only serve you outside. Let us work together to keep each other safe.

 


We remain open to support your business.

As the UK goes into another National Lockdown, General Supplies Ltd will remain open online and in branch where it is safe to do so.

The Prime Minister has emphasized the importance of the construction materials supply chain for the UK’s critical infrastructure, to ensure our country's homes and businesses are kept warm, dry, and secure. 

We maintain operating legitimacy as a business that provides vital support to the construction industry.

We are confident in our supply chain to keep our stock levels as healthy as possible. We ask you to support us by working closely with our Sales teams on your order requirements, 

Our number one priority remains to maintain the safety of our colleagues and customers, following Government advice and precautionary measures. Please continue to follow social distancing, hygiene and face covering protocols when visiting us. Your cooperation is greatly appreciated. 
 

Staying COVID-19 Secure

If anyone has concerns about our safe working arrangements, please raise them with the local manager or email sales@generalsupplies.com

 

Our COVID-19 Risk Assessment

In line with sound Health and Safety practices we have undertaken a COVID-19 risk assessment, taking into account how we operate whilst continuing to maintain the safety and well-being of our colleagues, customers, suppliers, and others involved in our day-to-day activities., This will be reviewed on a regular basis in light of new guidance.

 

We will be strictly adhering to the following:

  • Social distancing rules will be rigorously adhered to in House and on deliveries
  • Our Sales Managers are empowered to make local decisions and processes to ensure safety is not compromised 

 

It is compulsory to wear a face covering in shops. Before entering our Shop, please ensure a face covering is worn to keep yourself and staff safe. Thank you for your cooperation.

 

We will continue to strive to provide the best service that we possibly can. Bear with us - the availability of colleagues may impact our operation, and our ability to deliver or load certain products will be dependent on social distancing rules being adhered to by all. But, as always, we will do our best for you. 

 

Please help us to support you by working within the guidelines.

 

How to order:

By Phone: 020 7281 3390 By Email: sales@generalsupplies.com, or Online: for information about our office services and opening times Please ring the sales Line.